Best Buy Cancels My PS3 Pre-order
The new weekend boy posted about it last night, Best Buy cancelling their PlayStation 3 pre-orders that is, but I said, "No. Just post it as a rumor until we get official confirmation from Best Buy." He begrudingly complied. But I was really just in denial. Deep down, I knew it was too good to be true. I was one of the next-gen desperate, hoping that the company would honor my pre-order.
But then I got this in the mail this afternoon:
Thank you for your recent visit to BestBuy.com. Unfortunately, your pre-order for the PlayStation 3 gaming system will be cancelled. Our system was not intended to take pre-orders on the PlayStation 3 gaming system. BestBuy.com will not be taking pre-orders for this item. Your pre-order will be cancelled and you will not be charged. If you used a Gift Card for this order and no longer have it, please call us toll free at 1-888-BEST BUY (1-888-237-8289) and we will send you a replacement. If you have any questions concerning our policies, please review the "Conditions of Use" which are found at www.BestBuy.com.
Oh, how the tears flowed! Why must I be made to suffer? Hast thou forsaken me, Lord of Consoles? I guess it's back to camping out. The full, heartbreaking cancellation e-mail after the jump.
Dear Best Buy Customer,Thank you for your recent visit to BestBuy.com. Unfortunately, your pre-order for the PlayStation 3 gaming system will be cancelled. Our system was not intended to take pre-orders on the PlayStation 3 gaming system. BestBuy.com will not be taking pre-orders for this item. Your pre-order will be cancelled and you will not be charged. If you used a Gift Card for this order and no longer have it, please call us toll free at 1-888-BEST BUY (1-888-237-8289) and we will send you a replacement. If you have any questions concerning our policies, please review the "Conditions of Use" which are found at www.BestBuy.com.
We apologize for any inconvenience this may have caused you. Because you are a valued customer, we would like to offer you a $10 Digital Coupon* toward a future purchase at www.BestBuy.com. Your coupon code is:
[SOMENUMBERSANDLETTERSHERE]
Digital Coupons are easily redeemed when you shop online. Simply enter the 17-digit code listed above during checkout. We apply them to your purchases, up to the total purchase amount. The Digital Coupon must be used prior to the expiration date: 11:59 p.m. (CT), February 5, 2007. This offer is limited to one per customer, excludes gift cards, and is nontransferable. Please review full details below.
We look forward to your next visit to one of our stores or to www.BestBuy.com. Please do not hesitate to contact us toll free at 1-888 BEST BUY with additional questions.
Thank you for your loyalty,
The Customer Care Team
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